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EU Orders

EU Orders

At Ultra Botanica LLC, we are committed to ensuring that your orders reach you in a timely and efficient manner. To better serve our European customers, we have established a streamlined shipping process through our warehouse in Germany. Here’s everything you need to know about our European shipping policy:

Shipping Rates
We offer flat shipping rates for orders delivered to various regions within Europe. These rates are designed to provide transparency and predictability for our customers, ensuring you know exactly what to expect when placing an order.

Germany: For deliveries within Germany, we charge a flat shipping rate of 10 EURO. This allows us to provide fast and reliable shipping to our customers in Germany.

European Union (EU): For orders being shipped to other countries within the European Union, the flat shipping rate is 20 EURO. This rate applies to all EU member countries, ensuring consistent and fair pricing across the region.

United Kingdom (UK): Shipping to the United Kingdom is available at a flat rate of 55 EURO. Despite the complexities introduced by Brexit, we remain dedicated to offering dependable shipping services to our UK customers.

Delivery Times
Orders processed through our German warehouse benefit from efficient handling and expedited shipping times. While exact delivery times may vary depending on the destination country, we strive to dispatch all orders promptly to ensure you receive your items as quickly as possible.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment and anticipate its arrival. Our customer support team is also available to assist with any inquiries or concerns regarding your order.

Customer Support
Our commitment to excellent customer service extends to our shipping processes. Should you have any questions or require assistance with your order, our dedicated support team is here to help. Please feel free to contact us via email or phone for prompt and friendly assistance.

Thank you for choosing Ultra Botanica LLC. We look forward to serving you and ensuring a seamless shopping experience with reliable shipping to your location.

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